by Anni Loubser | Oct 15, 2021 | DEI, Employee Experience (EX)
In today’s business world, we often regard quick decision making as a first-prized skill, and we commend our leaders on being able to act fast and make those calls in a heartbeat. What if I told you that quick decision making is actually the opposite of what we need...
by Anni Loubser | Apr 19, 2021 | Employee Experience (EX), Loyalty
The alternative title for this article was “Can Crosswords Cure your Culture?” but since it’s obvious they can’t, we decided against that line of inquiry. Beautifully worded and inspiring values are conceptualised in boardrooms across the...
by Anni Loubser | Jun 26, 2020 | Employee Experience (EX)
I came across a really interesting piece of research last week that I want to share with you. My friends might think I’m crazy, but filling my brain with theories and constructs is totally my idea of a good time. The paper is called “Antecedents of...
by Anni Loubser | Jun 8, 2020 | Employee Experience (EX)
When I tell people that I work in Employee Experience, I get very polarised reactions. Either I get ‘Oh that is so cool, you must love your job’ or I get THE LOOK. It’s a look that says ‘that isn’t a real job or a real thing’....
by Anni Loubser | May 27, 2020 | Communication Strategy, Employee Experience (EX)
The marketing world realised long ago that personalisation and individualisation were key to grabbing – and maintaining – customers. The psychology behind it is sound: no-one likes to feel that they are being lumped in with just about everyone else. We all...
by Anni Loubser | Apr 8, 2020 | Employee Experience (EX), Marketing and Communications
Employees who are satisfied are not necessarily engaged and vice versa. Custom Insight states that employee engagement is “the extent to which employees feel passionate about their jobs, are committed, and put voluntary effort into their work” while “employee...
