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Why Customer Experience Management reminds me of my Grandfather

Why Customer Experience Management reminds me of my Grandfather

by Sally Acton | May 25, 2016 | Communication Strategy, Marketing and Communications, News

So recently I wanted to redo my LinkedIn page – something that really fills me with horror and that I struggle to do – and I got to thinking about why it is that I do what I do. I dabbled with some ideas until I finally started to question what it is...

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